The common questions we receive from our customers are all covered in our FAQ section.
FAQ'S
Frequently Asked Questions
What times can I book for membership?
24/7
Is there an application for membership?
No, there is not!
Can I book an additional time slot if I run out of what's included in my package?
Yes! It is based on availability.
What do you need to bring to my appointment?
All supplies needed to perform your service.
We will provide:
Chair or Bed
Wall Mirror
Shampoo Bowl or Sink
Towel Warmer
Supply Cart
Dryer
Can I play music?
Yes, music can be played at a reasonable volume and must be appropriate for ALL guests.
What happens if I go over my designated time?
Please make sure you are managing your time appropriately. If you go over your designated time, a late fee is applied.
What happens if I break something?
Please report it to a Beya staff member. You will be responsible for covering the cost to repair or replace.
Can I share my membership?
NO. This is against our policy and we take this very seriously. If a membership is shared, you will no longer be able to book with Beya again as well as forfeit any rights to money already paid.
What happens if I accidentally take the linens?
If linens are accidentally taken please notify a Beya staff member and bring them back the following booking session. If this becomes a repeated offense you will be charged to replace.
If I cancel my booking can it be credited back?
If you cancel within the allotted time frame, your session hours will be credited back to your account to use at a different time within the month.
What number can I call for emergencies?
In case of Emergencies, please contact us at (404) 734-2213
What is the Check in Policy?
You will be asked to present a valid Driver’s License, and obtain your access code to your designated work space. If it is your first time visiting the studio, please allow additional time for a small orientation.
How early should I arrive for check in?
Please arrive at your appointment 30 mins before to complete the check-in process and get set up in your studio.
